Terms & Conditions

1. Acceptance of Terms

By accessing or using the Bramblewick website or enquiring about our advisory services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

These terms apply to website visitors, prospective clients making enquiries, and organisations that have engaged Bramblewick for advisory work. Additional terms specific to a service engagement will be set out in a separate engagement letter or service agreement.

2. About Bramblewick

Bramblewick is an advisory practice specialising in organisational and operational support for nonprofits and social enterprises. We are based at:

2nd Floor, Wisma Central, Jalan Ampang, 50450 Kuala Lumpur, Malaysia

Our services are advisory and informational in nature. We provide general organisational guidance, facilitation, and operational support. We do not provide legal, financial, accounting, or regulated professional advice of any kind.

3. Use of This Website

3.1 Permitted use

You may use this website for personal, non-commercial purposes to learn about Bramblewick and our services. You may not use the website for any unlawful purpose or in a way that could harm Bramblewick or others.

3.2 Accuracy of information

We aim to keep the information on our website current and accurate, but we make no representations or warranties about its completeness, accuracy, or suitability for any particular purpose. Content is provided for general information only.

3.3 Links to other websites

Our website may contain links to external websites. These are provided for convenience only. Bramblewick has no control over the content of those sites and accepts no responsibility for them.

4. Advisory Services

4.1 Nature of services

Bramblewick provides advisory, facilitation, and operational support services to mission-driven organisations. All services are general and educational in nature. Our work helps organisations think through their goals, processes, and plans — but outcomes depend on your team's circumstances, decisions, and actions.

4.2 No regulated advice

Nothing we provide constitutes legal, financial, investment, accounting, tax, medical, or any other form of regulated professional advice. If you require such advice, please consult a qualified professional in the relevant field.

4.3 Engagement terms

The specific terms of any advisory engagement — including scope, deliverables, fees, timeline, and confidentiality obligations — will be set out in a written engagement letter agreed between Bramblewick and your organisation before work begins.

4.4 Fees and payment

Fees are as listed on our website or as agreed in the engagement letter. Payment terms will be specified in the engagement letter. Prices are in Malaysian Ringgit (RM) and are subject to applicable taxes as required by Malaysian law.

5. Intellectual Property

5.1 Website content

All content on this website — including text, graphics, layouts, and design — is owned by or licensed to Bramblewick. You may not reproduce, distribute, or adapt this content without our prior written permission, except for personal, non-commercial reference.

5.2 Deliverables from engagements

Ownership of materials produced during an advisory engagement will be addressed in the relevant engagement letter. Unless otherwise agreed in writing, frameworks, templates, and methodologies developed by Bramblewick remain our intellectual property, while materials tailored specifically to your organisation are provided for your use.

6. Confidentiality

Where you share confidential information about your organisation with Bramblewick in the course of an engagement, we treat it with care and discretion. We will not share your organisation's confidential information with third parties except as required by law or with your written consent.

We may reference the general nature of our work with clients (e.g. sector or type of engagement) in our own materials, unless you request otherwise in writing before the engagement begins.

7. Limitation of Liability

To the fullest extent permitted by Malaysian law, Bramblewick's liability for any claim arising from our services or website use is limited to the fees paid by your organisation for the specific engagement giving rise to the claim.

We are not liable for indirect, consequential, or incidental losses, including loss of income, profits, or opportunities, arising from the use of our website, reliance on general information provided, or from any advisory engagement.

We are not responsible for outcomes that depend on decisions made by you or your team, or on circumstances outside our knowledge or control.

8. Enquiries and Communications

Submitting an enquiry through our website does not create a contractual relationship or any obligation on either party. We will respond to enquiries in good faith and without commitment.

By submitting your contact details, you consent to us contacting you in relation to your enquiry. You can ask us to stop contacting you at any time by writing to [email protected].

9. Governing Law

These terms are governed by and construed in accordance with the laws of Malaysia. Any disputes arising from these terms or your use of our website or services will be subject to the exclusive jurisdiction of the courts of Malaysia.

We will always attempt to resolve any concerns informally before any formal action is taken. If you have a concern, please contact us at [email protected].

10. Changes to These Terms

We may update these Terms and Conditions from time to time. The current version will always be available on this page with the date of last update shown above. Continued use of our website after changes are published means you accept the updated terms. We recommend checking this page periodically.

11. Contact

Bramblewick

2nd Floor, Wisma Central, Jalan Ampang, 50450 Kuala Lumpur, Malaysia

Phone: +60 3-2166 5108

Email: [email protected]